Kezia Scales

PHI

Kezia Scales, PhD, is the Vice President of Research & Evaluation for PHI, a national organization committed to promoting quality direct care jobs as the foundation of quality care for older adults and people with disabilities in nursing homes, home care, and other settings. In her role, Kezia leads PHI’s strategy for building the evidence base on state and national policies and workforce interventions that improve direct care job quality, elevate this essential workforce, and strengthen care processes and outcomes. Kezia currently serves on the national Family Caregiving Advisory Council convened by the Administration for Community Living, co-leads the Advancing Workforce Analysis and Research for Dementia (AWARD) Network, and represents PHI as a core partner and subject matter expert for the national Direct Care Workforce Strategies Center, among other contributions.